Shellfish Sourcing & Global Logistics

Welcome to our FAQ. Union Bay Seafood is committed to transparency across our federally licensed facility and global distribution network. Find answers below regarding our premium shellfish sourcing, rigorous processing certifications, lead times, and custom processing options for North American, Asian and European markets.

Export & Logistics FAQ

What species of shellfish does Union Bay Seafood supply?

Our primary products includes Oysters, Clams, Mussels, Geoduck, and Sea Urchins. Each product is sourced from certified coastal growers to ensure the highest quality for international importers. At this time, we do not offer processing or export services for fish or lobster.

Which regions do you currently export to?

Our primary focus is markets in North America, Asia and Europe.

What are the minimum order quantities for wholesale export?

Minimum order quantities vary based on the species and shipping method, typically spanning from several hundred kilograms for air freight. Please contact our export desk for a detailed quote tailored to your specific logistical needs.

What food safety and processing certifications do you hold?

Our Richmond-based processing facility is federally licensed and operates under strict HACCP guidelines. We adhere to rigorous quality control standards to meet and exceed international food safety regulations for live shellfish.

What is the typical lead time for an international shellfish order?

Standard processing and logistics lead times range from 3 to 7 business days depending on the destination and harvest schedule. We prioritize peak freshness, coordinating harvests directly with our domestic logistics partners.

Do you offer custom processing or private labeling options?

Yes, we provide custom processing services including specific grading, sizing, and specialized packaging for bulk orders. Our facility is equipped to handle bespoke requests that align with your unique market requirements.

How is live shellfish packaged for long-distance transport?

We utilize industry-leading temperature-controlled packaging and specialized live-holding technology to maintain product integrity. Our methods ensure peak vitality and freshness upon arrival at your international hub.

How do you ensure sustainable sourcing of your products?

We partner exclusively with certified coastal growers off the coast of BC who adhere to sustainable aquaculture practices. This ensures a consistent, eco-friendly supply of premium bivalves while protecting our coastal ecosystems.

Still have questions?

If your question is not listed here, our export specialists are ready to help. Contact us directly for personalized assistance with your wholesale requirements.